Finance and Customer Service Manager

Teoxane Laboratories were established in Geneva, Switzerland, in 2003. They are specialized in the design and manufacturing of hyaluronic acid-based dermal fillers and dermocosmetics. Teoxane strength is to offer a global patient care. Using its products, practitioners are able to fill all kinds of wrinkles, from the finest to the deepest, to restore youthful volume to the face, and to treat the neck and décolleté, with natural results. The strength of Teoxane is also its human size and independence. Teoxane has a total freedom of thoughts, action and innovation which makes the company unique.

In the frame of the growth of our business, we are looking for a:

Finance and Customer Service Manager
 

Key Responsibilities

Financial Controlling & Compliance:

• Ensure accurate and timely financial reporting in line with local regulations and international accounting standards (IFRS, GAAP), as well as internal company policies.
• Oversee statutory reporting, tax filings, and audit processes, ensuring full compliance with local regulatory requirements.
• Strengthen internal financial controls and risk‑management frameworks to safeguard compliance and operational integrity.
• Manage relationships with external auditors, tax authorities, and other regulatory institutions.
• Oversee treasury and cash‑flow management, including banking relationships, liquidity planning, and cash forecasting.
• Manage local payroll processes and KPI‑based bonus calculations (monthly, quarterly, annually).
• Handle HR‑related administrative topics, including health and life insurance programs and internal HR platforms.
• Monitor and control customer credit limits to mitigate financial risk.
• Prepare and finalize annual financial statements.

Financial Planning & Analysis

• Lead the financial planning cycle (annual budget and forecasting), ensuring alignment with regional and corporate objectives. Deliver accurate forecasts and actionable insights to support data‑driven decision‑making.
• Provide in‑depth analysis on cost optimization and pricing models to strengthen profitability and operational efficiency.
• Continuously monitor key financial metrics, identifying trends, risks, and opportunities, and present clear recommendations for process and performance improvement.
• Conduct variance analyses to assess performance against plans and guide corrective actions to enhance results.
• Manage accruals, including stock valuation and unused paid‑leave provisions.
• Oversee monthly Group closing activities, including Tagetik reporting (monthly, forecast, budget) and MOR data preparation.

Business Support

• Support for commercial decision-making by providing financial data, modelling.
• Sell in and sell out analytics.
• Supervising of stock management.

Overseeing Local Accounting and Customer service Teams

• Manager the Team (1 Accountant & 2 Logistic Specialists), ensuring efficient and accurate financial operations.
• Oversee end‑to‑end fixed asset management.
• Manage the company’s car fleet, ensuring optimal utilization and cost control.
• Administer and coordinate all corporate insurance policies.

Your profile

• Bachelor’s degree in Finance, Accounting, or a related field; CPA, ACCA, or equivalent certification preferred.
• +7 years of experience in finance, accounting, or controlling, ideally in a multinational environment.
• Experience in payroll management.
• Strong knowledge of financial reporting standards, tax regulations, and internal controls.
• Experience with ERP systems and financial reporting tools.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Fluency in English & Polish.

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TEOXANE promotes equal opportunity and places at the heart of its human resources management policy the fight against all forms of discrimination based on age, gender, origin, disability, or any other personal characteristic.